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Happy customers everywhere [OverDrive downloadable audio book] : how your business can profit from the insights of positive psychology /

Every business knows that the best customer is a happy customer. They return again and again, bring their friends and family, and deliver tons of free advertising via word of mouth and social media. But in order to grow that loyal base, you must be keenly aware of your customers' needs and preferenc... Full description

Main Author: Schmidt, Bernd.
Other Authors: Van Zutphen, Glenn., Dixon, Walter.
Format: Audio
Language: English
Published: Rego Park : Gildan Media Corp, 2012
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http://excerpts.contentreserve.com/FormatType-25/1088-1/844765-HappyCustomersEverywhere.wma
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